Shipping policy
Thank you for shopping with CarePlusFem. We aim to deliver your order safely and on time.
1. Order Processing Time
- All orders are processed within 1–2 business days
- Orders placed on weekends or public holidays will be processed the next working day
2. Shipping Time
- Within Pakistan: 3–5 business days
- Delivery time may vary depending on your location
3. Shipping Charges
- Free Shipping on selected products or promotions
- Otherwise, standard shipping charges will be applied at checkout
4. Order Tracking
- Once your order is shipped, you will receive a confirmation message with tracking details (SMS/WhatsApp/email)
5. Delivery Issues
- Please ensure your shipping address and phone number are correct
- If delivery fails due to incorrect details, we are not responsible
6. Delays
- Delivery may be delayed due to:
- Weather conditions
- Courier issues
- Public holidays
- We appreciate your patience in such cases
7. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan
- Please ensure availability to receive your parcel
8. Damaged or Missing Items
- If you receive a damaged or incorrect item, contact us within 48 hours
- Provide photo/video proof for quick resolution
9. Contact Information
If you have any questions about shipping, contact us:
Important Note
CarePlusFem reserves the right to update this Shipping Policy at any time.